Check out our FAQ or feel free to leave a message or to call us if you have any further questions. Our office hours are Monday - Friday from 08:00 to 16:30.
How can we help you?
Frequently asked questions
Take a look at our FAQ and find answers to common questions regarding registration, donation and more.
It's important that we can reach you if you're identified as a lifesaving matching donor, so please keep us updated with any changes to your personal details.
If you just need to update us about a change to your contact details, including your name, you can do this online.
Are you having problems registering?
Would you like to ask the team about organising a donor recruitment event in your area?
Do you have any questions about the blood stem cell collection process?